Introduction

W.E.S.T.I.N.G GmbH ("we," "us," "our") is committed to safeguarding the privacy of our customers, business partners, and visitors to our website, [https://www.westinggmbh.com]. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our company, whether through our website, e-commerce platform, or other channels. We are dedicated to ensuring that your personal data is treated with the utmost care and in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.   

Data Controller

W.E.S.T.I.N.G GmbH is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, you can contact us at:

W.E.S.T.I.N.G GmbH

Address: Taubenstraße 20-22 10117 Berlin-Germany.

Email: info@westinggmbh.com  |  Phone: +49 176 8128 3370

Data We Collect

We collect and process the following types of personal data:

• Identity Data: Includes first name, last name, title, date of birth, and gender.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes payment card details, bank account information, and transaction data for purchases made on our e-commerce platform.
• Transaction Data: Includes details about payments to and from you, as well as details of products and services you have purchased from us.
• Technical Data: Includes IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access our website.
• Profile Data: Includes your username and password, orders made by you, your preferences, feedback, and survey responses.
• Usage Data: Includes information about how you use our website, products, and services.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may provide Identity, Contact, Financial, and Transaction Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
  • Create an account on our website;
  • Purchase products or services through our e-commerce platform;
  • Subscribe to our newsletters or other publications;
  • Request marketing materials to be sent to you;
  • Participate in a survey or provide feedback;
  • Contact our customer service team.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and usage patterns. We collect this personal data using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, search information providers, payment and delivery services, and others.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• To Process and Deliver Your Orders: We use your Identity, Contact, Financial, and Transaction Data to process and deliver your purchases, including managing payments, fees, and charges, and to facilitate delivery.
• To Manage Your Account: We use your Profile Data to manage your account, including maintaining your preferences and security settings.
• To Improve Our Website, Products, and Services: We analyze Technical and Usage Data to understand how our customers use our products and services and to enhance user experience on our website.
• To Communicate with You: We use your Contact and Marketing Data to send you information about our products, services, and promotions. You can opt out of marketing communications at any time.
• For Security and Fraud Prevention: We may use your data to protect our business, including conducting fraud checks and preventing unauthorized access to our systems.
• To Comply with Legal Obligations: We may process your personal data to comply with our legal obligations, including tax reporting, regulatory requirements, and responding to lawful requests from public authorities.

Data Sharing

We may share your personal data with third parties, including:

• Service Providers: We may engage third-party service providers to assist with various business operations, including payment processing, order fulfillment, IT services, and marketing.
• Business Partners: We may share data with business partners when necessary to provide you with products and services or for joint marketing initiatives.
• Legal and Regulatory Authorities: We may disclose your personal data to law enforcement agencies, regulators, courts, or other public authorities if required by law or to protect our rights.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of the transaction.

Legal Basis for Processing  

We process your personal data on the following legal bases:

• Performance of a Contract: Where the processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as for marketing communications.
• Compliance with Legal Obligations: Where we are legally required to process your personal data to comply with applicable laws and regulations.

International Transfers

As W.E.S.T.I.N.G GmbH operates globally, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where we transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes measures to protect your data from unauthorized access, accidental loss, destruction, or damage. Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.

Your Rights

Under GDPR, you have several rights concerning your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it.
• Right to Restrict Processing: You have the right to request that we suspend the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request the transfer of your personal data to another party.
• Right to Object: You have the right to object to the processing of your personal data where we are relying on legitimate interests.
• Right to Withdraw Consent: Where you have given consent for us to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

Cookies and Tracking Technologies  

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files that are placed on your device when you visit our website. We use cookies for the following purposes:

• Essential Cookies: Necessary for the website to function properly, including secure login and access to certain features.
• Performance Cookies: Collect information about how visitors use our website, allowing us to improve site functionality.
• Functional Cookies: Enable the website to remember choices you make (such as your username or region) to provide enhanced, personalized features.
• Targeting Cookies: Used to deliver content relevant to your interests, including targeted advertising.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

E-Commerce and Payment Processing  

When you make a purchase through our website, we collect your Financial Data to process the transaction. We use third-party payment processors who comply with the highest standards of data security to process your payments. We do not store your payment card details on our servers. Your payment information is encrypted and securely transmitted to the payment processor for processing.

Changes to This Privacy Policy    

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this document. Your continued use of our website and services following the posting of changes constitutes your acceptance of such changes.  

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us at Contact us Page or info@westinggmbh.com. 

W.E.S.T.I.N.G GmbH